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Outstanding service! Had a wonderful experience purchasing the X2. The process was stress free and pleasant. Linda was very thorough and knowledgeable. She was able to find me a vehicle that suited my needs.
2 weeks ago
Great cars, I have found service less friendly than Audi both on the sales and support side. Examples, no car offered when dropping off car for service, when we asked about getting one we are told "we should of known to reserve ahead", staff make you wait for long times to speak to them even with appointment, service staff don't proactively attempt to get you in for services to be covered before pricing protection period ends (missed a timeline by 2 weeks and were not notified), sales staff are less knowledge as well (these are all things Audi has don't for me in addition to waiving fees, picking up and dropping off my car, more friendly). That said again, my wife loves her 4-series, it's a great car, Fantastic product.
a month ago
The only place I’ll send my baby to (E46 now and E92 prior). Have been treated with respect and care. PJ is my go to guy, who has been very helpful, courteous and professional. Always communicative so I know what’s going on. Discounts on older vehicles (10+ years), worked out cheaper than my regular mechanic. I take advantage of the specials. Very pleased with the work and service done. Always nice to climb into a washed/ vacuumed car. Thank you.
a month ago
Best BMW Dealer in BC, I visited a lot of different dealers , not only BMW, but here i got the best Informations, everything was simple and clear. On my first visit the cars was good but not with all features, what i want. So i had to wait a few days and then they got the perfect one. The price was good and the service, included check for delivery was awesome. Specially a big thanks to Phil, he helped and supported me all the way. So guys if you are interested in a BMW and like a good customer conversation, buy your car here.
a month ago
Just got a new car last week and was amazed by the staff here. Bryon was awesome. He offers a lot of help when it came to picking a car and going over things. However, everyone that works here is awesome as well! Everything was done with such ease and made the experience wonderful. The facility is super clean as well. I’m super excited to have received my new car. Thank you auto west BMW!
3 months ago
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