Customer Testimonials

Paul is a fantastic representative for BMW. He keeps it professional and becomes your friend in a matter of minutes. The atmosphere he gives off is positive with a bucket full of good vibes. If you ever need an honest opinion and/or the right choice for your next car, he's definitely the guy to see.

2 weeks ago

We are extremely happy with our experience at Auto West BMW. Jose first contacted us 4 months before our lease is due but we weren’t interested in the models available at the time. He kept us posted with inventory coming into the dealership. When we finally decided to go to the dealership, he was knowledgable and went above and beyond to make sure our needs were met and more. Everyone in the dealership worked together to make our process seamless and smooth. We would recommend Auto West BMW and Jose for your next BMW purchase.

3 weeks ago

I can have no complaints.I saw a used vehicle I was interested in. Byron got back to me and we came to a deal without me seeing the vehicle but with the caveat of inspection and test. It was all very open and honest, then we asked about trading in and a new offer was completed. Byron was a great communicator throughout the process and I was very happy when we met him. I loved the “reveal” of our, ew to us, car. Pleasure to deal with, would have no problem recommending them if you see a vehicle in that area. Thanks Byron, nice job!

a month ago

I truly appreciate all the staff for their wonderful service and assistance to make me drive my dream car. Without their kind support, i definitely couldn't get my dream car. I cannot imagine how much they put all the hard work for their own customers. Every single staff is very responsible for his/her own job to make customers satisfied and happy. I really do appreciate their sense of responsibilities and care for customers. Again, I deeply thank you all Fiona Su, Nan Wang, and Anh Hoang :)

2 months ago

I would like to thank all the staff at Auto West BMW for their great service this week. I had to extend my stay in Vancouver by 2 days because a service light came on to get my M4 serviced. Thankfully, the great people at Auto West BMW understood my urgent need to get back home to Edmonton. They got me in as soon as they could and fixed the problem. I also appreciated the loaner vehicle they provided me while my car was being serviced. It would be nice if the BMW dealership in Edmonton could offer that. Thank you Bruno, Wayne and Nima for getting me back on the highway home. Thank you Jazz for finding my Sunglasses. Great people, great services.

3 months ago