Customer Testimonials

I recently had my 2003 BMW 325i there for a transmission software update. I inquired through email originally and Bruno was fast to respond and provided excellent customer service. My car had a transmission issue where it would jerk harshly whenever it's downshifting from 2 to 1. After the update, it transformed! No more shifting…

Wesley Cheng

Your financial department and its manager is one of the most unfriendly staff I have encountered. She was unfriendly and has made my otherwise happy buying experience very difficult. She continued to add one demand after another, to no end. Fortunately we were paying the whole car with cash. Otherwise, we would have walked away…

Mike Liu

Phil Tam is leaving and I got to say he is one of the most humbling people one could met. I didn’t end up getting a vehicle from him because we just couldn’t find what I wanted in this market but he went above and beyond for me and my wife and I hope Auto…

Jeff Lin

My husband and I recently leased a BMW from Anson. He was wonderful, no pressure, took his time explained everything and when we went to pick up the car he spent a lot of time making sure we were comfortable and understood everything about our new vehicle before we drove off the lot. I highly…

S Bakar

Had a great experience at the dealership whilst buying a vehicle recently! This is all down to Phil Tam and his great services. He went above and beyond, making sure all our questions were answered and all requests taken care of. Would recommend anyone ask for him when buying a car!

Ryan Sarsfield

BMW Dealership in Richmond

The Ultimate Driving Experience – That feeling begins first with trusting your BMW purchase with Auto West BMW. Our passion for the BMW brand goes back many generations when our family-run business first imported BMW’s to Western Canada and then proudly opened Auto West BMW in Richmond, BC in 1986. We are dedicated to providing exceptional service, committed to the environment as the World’s Most Sustainable BMW Dealership, and are excited about the future innovations of the BMW brand. Visit our award-winning BMW dealership and dedicated BMWi and BMW M showroom to discover your next New or Pre-Owned BMW.