Customer Testimonials

Excellent experience overall. Very fair and helpful. Made every effort to make it an easy and stress free transaction for me. Happy customer.

Ryan Heavenor

I recently had my 2003 BMW 325i there for a transmission software update. I inquired through email originally and Bruno was fast to respond and provided excellent customer service. My car had a transmission issue where it would jerk harshly whenever it's downshifting from 2 to 1. After the update, it transformed! No more shifting…

Wesley Cheng

Phil Tam is leaving and I got to say he is one of the most humbling people one could met. I didn’t end up getting a vehicle from him because we just couldn’t find what I wanted in this market but he went above and beyond for me and my wife and I hope Auto…

Jeff Lin

My husband and I recently leased a BMW from Anson. He was wonderful, no pressure, took his time explained everything and when we went to pick up the car he spent a lot of time making sure we were comfortable and understood everything about our new vehicle before we drove off the lot. I highly…

S Bakar

Above and beyond. Just wanted to give a shout out to Phillip Tam. I was new to the area and had some car trouble. Phillip was helpful in providing me instructions and directions on where to get help and made sure I was where I needed to be every step of the way. He is…

Jacky Fu T

BMW Dealership in Richmond

The Ultimate Driving Experience – That feeling begins first with trusting your BMW purchase with Auto West BMW. Our passion for the BMW brand goes back many generations when our family-run business first imported BMW’s to Western Canada and then proudly opened Auto West BMW in Richmond, BC in 1986. We are dedicated to providing exceptional service, committed to the environment as the World’s Most Sustainable BMW Dealership, and are excited about the future innovations of the BMW brand. Visit our award-winning BMW dealership and dedicated BMWi and BMW M showroom to discover your next New or Pre-Owned BMW.