Customer Testimonials

The staff are courteous , polite and very accommodating. I’ve been to car dealers where agents are snooty. Not here!! Byron Luu was very accommodating and patient with all my inquiries. Great offers that are hard to refuse. Excellent service too!! I would give a 6 star if three was one. 😊


Paul is a fantastic representative for BMW. He keeps it professional and becomes your friend in a matter of minutes. The atmosphere he gives off is positive with a bucket full of good vibes. If you ever need an honest opinion and/or the right choice for your next car, he's definitely the guy to see.

Ekam Sandhu

We are extremely happy with our experience at Auto West BMW. Jose first contacted us 4 months before our lease is due but we weren’t interested in the models available at the time. He kept us posted with inventory coming into the dealership. When we finally decided to go to the dealership, he was knowledgable…


I can have no complaints.I saw a used vehicle I was interested in. Byron got back to me and we came to a deal without me seeing the vehicle but with the caveat of inspection and test. It was all very open and honest, then we asked about trading in and a new offer was…

Andy Dunstan

I truly appreciate all the staff for their wonderful service and assistance to make me drive my dream car. Without their kind support, i definitely couldn't get my dream car. I cannot imagine how much they put all the hard work for their own customers. Every single staff is very responsible for his/her own job…

Yun B

BMW Dealership in Richmond

The Ultimate Driving Experience – That feeling begins first with trusting your BMW purchase with Auto West BMW. Our passion for the BMW brand goes back many generations when our family-run business first imported BMW’s to Western Canada and then proudly opened Auto West BMW in Richmond, BC in 1986. We are dedicated to providing exceptional service, committed to the environment as the World’s Most Sustainable BMW Dealership, and are excited about the future innovations of the BMW brand. Visit our award-winning BMW dealership and dedicated BMWi and BMW M showroom to discover your next New or Pre-Owned BMW.